Welcome to Himalaya Hotel in Nainital
Experience luxury with breathtaking Himalayan views
Our Luxury Rooms
Choose from our exclusive collection of rooms with stunning views
Deluxe Lake View Room
₹5,499 / night
Spacious room with stunning lake views, king-size bed, and modern amenities.
Executive Suite
₹8,499 / night
Luxurious suite with separate living area, premium amenities, and valley views.
Family Suite
₹9,999 / night
Perfect for families with two bedrooms, fully equipped kitchen, and living area.
Presidential Suite
₹11,999 / night
Our finest suite with panoramic views, private jacuzzi, and personalized butler service.
Cancellation Policy
Please read our cancellation and refund policy carefully
Cancellation Timeline
| Period | Refund |
|---|---|
| 30+ days before check-in | 100% Refund |
| 15-29 days before check-in | 75% Refund |
| 7-14 days before check-in | 50% Refund |
| 3-6 days before check-in | 25% Refund |
| 48 hours before check-in | No Refund |
| No-show / Early checkout | No Refund |
Room-Specific Policies
Deluxe Lake View Room
Standard policy
Executive Suite
Flexible policy
Family Suite
Standard policy
Presidential Suite
Strict policy
Peak Season (Dec-Jan & May-June)
| Period | Policy |
|---|---|
| Christmas & New Year | Non-refundable |
| Summer Peak | 45+ days notice |
| Long Weekends | Non-refundable |
Date Modification
- Free date change up to 15 days before check-in
- One free modification per booking
- Modification within 7 days - ₹1000 fee
Important:
Send cancellation requests to cancellations@himalayahotel.com or WhatsApp +91 9610508748
Need Help with Cancellation?
Privacy Policy
How we protect and handle your personal information
Introduction
Himalaya Hotel Nainital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a booking.
Information We Collect
- Personal Information: Name, phone number, email address
- Booking Information: Check-in/out dates, room preferences, special requests
- Payment Information: Processed securely through our payment partners
- Technical Data: IP address, browser type, device information
How We Use Your Information
- To process and confirm your bookings
- To communicate with you about your stay
- To send booking confirmations and updates
- To improve our services and website
- To comply with legal obligations
Data Protection
Security Measures
- SSL encryption for all data transmission
- Secure payment gateways
- Regular security audits
- Access controls and authentication
Data Retention
- Booking records: 5 years
- Contact inquiries: 1 year
- You can request data deletion anytime
Information Sharing
We do not sell your personal information. We may share your information with:
- Hotel staff for booking processing
- Payment processors for transaction completion
- Legal authorities when required by law
- Service providers (with confidentiality agreements)
Your Rights
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Data portability
Cookies Policy
We use cookies to enhance your browsing experience:
- Essential cookies: Required for website functionality
- Analytics cookies: Help us improve our website
- Preference cookies: Remember your settings
Contact Us
For privacy-related concerns:
- Email: privacy@himalayahotel.com
- Phone: +91 9610508748
- Address: Mall Road, Nainital, Uttarakhand 263001
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the updated policy.
Last Updated: March 2024
Privacy Questions?
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